FAQs
General
We are a B2B (business-to-business) business and we need verification of the business that wants to buy from us. You will need to open an account with us before you can order online or view any pricing information. Once your account application is approved, you will receive an email from us confirming your account.
Creating an account with us is easy! To get started, we need some information from you:
• Business details
• Business license
• Identity details
• Contact information
Simply follow these steps:
1. Click 'Register' in the header menu on our homepage.
2. Complete the registration form with your business details.
3. Click 'Register' at the bottom of the form to submit.
Our products are shipped from State of Illinois, USA. This allows us to efficiently fulfil orders and ensure timely delivery to our customers nationwide
• Wire Trasfer
• Send Check via email, or any messaging service you choose to use, or by mail.
• Credit Card (2.95% Fees Applied) we will need your driver license, and credit card authorization forms signed.
Once an online order has been submitted, it cannot be changed. However, our Customer Service Department may be able to revise, or cancel the order and allow you to resubmit it.
Be sure to contact Customer Service as soon as possible. We can be reached at: 1-773-542-8000 between 8am - 6pm CST, Monday-Friday or email us at goldeneagledistributors@gmail.com
We provide free shipping for retail customers on orders over $1500. Please note that this offer is not applicable to Discounted or Special Promotion Items. Additionally, free shipping applies to orders weighing 25 lbs. or less. Orders exceeding this weight limit may incur additional shipping charges.
No, we are not able to ship outside the United States, you will have to arrange your own pickup from our warehouse located in State of Illinois
You can place orders through our website 24/7. However, Our Business hours are Monday to Friday, 8 am to 6 pm, Saturday from 9 am to 1 pm, and Sunday closed. During this time, we are available to answer any questions you may have via phone calls or emails.
When we receive your online order, we will send you a return e-mail confirmation so you know that your order has been transmitted.
Yes! We have a re-distribution division that specializes in selling to other distributors. Contact us today to get started.
Explore our website, follow us on Facebook, Instagram, and LinkedIn, or simply give us a call-we'd love to hear from you!
Delivery
We don't deliver directly, but we can help you arrange a truck loader, driver, or shipping method.
Yes, we offer free delivery on orders of $1500 or more.
Product Information
All products listed online are in stock and available. If you can't find a specific product, feel free to call us at 1-773-542-8000 or email
support@goldeneagledistributors.com. Our team will be happy to suggest an alternative or provide an update on the restock date.
To request a new product, special order, or custom order, contact us with details via the link. Our Buying Team will respond within 24 hours.
Absolutely! As a wholesaler, we specialize in volume orders. If you need an item by the skid, truckload, or container load, contact us, and we'll get back to you within 24 hours.
We don't have a set return policy, which is why we mentioned in our Shipping Policy a section called Damaged Items, where you can call, and the solution will be provided.